Outreach insights

Problem

The current reports available in Outreach were inadequate for managers as the data provided did not fully address their questions. Consequently, managers are forced to work outside of Outreach, using spreadsheets, business intelligence tools, or Salesforce to obtain the necessary insights.

Business objective

“Show buyers the value Outreach has delivered to their organization supported by the availability of reports and/or dashboards that are compelling to our customers.”